Coaching Tip: The Power of TAGGING Your Database

Hello SW Region Leaders and Associates,

Tagging isn’t just about labeling people as buyers or sellers. It’s about organizing your database so you can build better relationships, market more effectively, and leverage SmartPlans with precision.


 What Makes a Great Tag?

  • Think Beyond the Basics: Use tags to capture personal details—interests, careers, life stages, or client behavior.
    • Examples: “Investor” • “Dog Owner” • “VIP” • “Holiday Card” • “AZ Sports Fan”
  • Shorter Is Better: Instead of long phrases like “Loan Buyer from New York,” break it into:
    • ✅ “Buyer” • “Loan” • “Out of State”
  • Custom Tags = Custom Service: Make your clients feel known. Tags can help you match people for referrals, events, or personalized touches.

 Why It Matters:

  • Filter SmartPlans & Marketing:
    Send messages that matter. Don’t blast your database—target it with value.
  • Organize with Purpose:
    Group contacts into categories like “Vendors,” “Referral Partners,” “Open House Attendees,” or “Luxury Buyers.”
  • Keep It Clean:
    Too many tags? It gets messy fast. Review your tags quarterly. Be consistent with naming—avoid duplicates like “VIP” and “V.I.P.”

 Weekly Challenge:
Pick 25 people in your Command database and ask:

  • Do they have the right tags?
  • Can I segment them better?
  • What do I know about them that I haven’t captured yet?

Smart tagging = smart marketing = better results.


 Take Action Today!
Start tagging your database smarter, and watch how it transforms your connections, marketing, and results. Let’s get to work and make every interaction count!

😊 If you liked this, hit reply—we’d love to hear your thoughts!

A Coaching Tip from Your Region!

🚀 Want More Referrals? Try This.

Here’s something the Southwest Region recently picked up from the team at Giftology—and it’s too good not to share. It’s simple, it’s timeless, and it works. If you’re in a relationship-based business (and let’s be honest, we all are), these two tools will increase your referrals and make you easier to talk about:
👉 3-way texts and clarity conversations.

1️⃣ The 3-Way Text
When you know two people in your network should meet, don’t overthink it. Just connect them. The 3-way text is the fastest, most trust-building move you can make. You say something kind about each person, give context for the intro, and suggest a next step. That’s it.

Example:

“Hey Rachel and Dan—I wanted to connect you two. Rachel’s an amazing interior designer who’s been transforming high-end listings for our team. Dan owns a boutique staging company and has worked wonders in the same space. Thought it might be worth a quick chat to compare notes and explore collab ideas.”

That’s 90 seconds of effort that can spark thousands of dollars in opportunity—or at the very least, goodwill you can’t buy.

2️⃣ Clarity Conversations
If you’ve ever stumbled when someone asks what you do, you’re not alone. That’s why Clarity Conversations—another standout from the Giftology framework—are so powerful. They’re intentional, two-way conversations that clarify who you are, what you offer, and what kind of referrals you’re actually looking for.

Example:
After sitting down with a financial advisor recently, I asked, “If I were to refer someone to you, what would I actually say?” That led to a 15-minute conversation where we boiled down his offer into one clear sentence, identified three ideal referral types, and even uncovered a few natural shoulder industries we hadn’t considered before. Now, I can talk about his business like I’m part of it—and that’s the whole point.

Everyone’s out here trying to automate connection. But the real wins still come from genuine conversations and thoughtful introductions. Shoutout to the team at Giftology for continuing to lead with practical tools that actually move the needle.

These are the kinds of things that keep you top of mind—and worth referring to.

🔗 Click Here to Learn More About Relationship Marketing
😊 If you liked this, hit reply—we’d love to hear your thoughts!

A Coaching Tip from Your Region!

Hello SW Region Leaders and Associates,

We get it—coming up with fresh content week after week can be a challenge. That’s why we’ve got your back this week with a FREE post that you can personalize, schedule, and share with zero hassle.

Whether you’re in need of a quick post to boost your social presence or just looking to stay ahead of the curve, this ready-made template is perfect for keeping your feed fresh, relevant, and engaging this spring. 🌸

🎨 Grab your FREE April Post Template on Canva:

Click Here to Customize the Template
How to Use This Post:

Click the link above and make a copy in Canva.

Important: To make a copy, click the “Use Template” button once you open the link.

Personalize it with your name, logo, or office info—or post it as-is!

Download and schedule it to go live next week.

Share it with your agents to help them stay consistent online.

Keep showing up online—consistency builds trust, and trust builds relationships.

You’ve got this!

😊 If you liked this, hit reply—we’d love to hear your thoughts!

A Coaching Tip from Your Region!

Hello SW Region Leaders and Associates,

🌸Spring isn’t just for cleaning closets and garages — it’s the perfect time to dust off your database and turn it into a revenue-generating machine. 🧼💰

At Keller Williams, we say it often and we mean it:
 Your database is your business.

Here’s your spring cleaning checklist to refresh, refocus, and reignite your pipeline:

🌿 1. Build or Revisit Your Contact List

Whether you’re starting from scratch or pulling contacts from Command, your phone, or spreadsheets—make sure it’s all in one place and ready to work for you.

📌 Import Contacts into Command
📌 Import Phone Contacts into Command Using the Command App

🧹 2. Segment & Tag Smartly

Group your contacts by how they know you: SOI, VIPs, past clients, leads, referrals, vendors, etc.
This allows for targeted follow-ups that are actually relevant.

📌 Add or Remove Contact Tags

🧠 3. Fill in the Blanks

Missing birthdays, addresses, or contact preferences? Use this season to reconnect and fill the gaps.
Pro tip: Ask about their real estate plans for the year—you’ll be surprised how many are thinking about buying or selling.

📌 Edit a Contact in Command

🔁 4. Set Up SmartPlans

Put everyone on a plan that makes sense. Use tools like Neighborhood Nurture, Birthday SmartPlans, and Quarterly Calls to stay top of mind and show you care.

📌 Add Contacts to a SmartPlan

✨ 5. Turn Tasks into Appointments

Every call should end with a next step. It’s not about blasting through your list—it’s about building meaningful relationships and creating future business.

📌 Create Tasks in Command


 Spring cleaning your database = spring growing your business.

Let us know if you want to hop on a quick Zoom to walk through your database together, or if you’re ready to dive into Command and start segmenting, tagging, and setting up SmartPlans.

Let’s make this the season of growth and great conversations! 🌷

😊 If you liked this, hit reply—we’d love to hear your thoughts!

A Coaching Tip from Your Region!

Hello SW Region Leaders and Associates,

 Elevate Your Buyer Consultations with an Equity Calculator

Help buyers see the long-term value of homeownership by incorporating an Equity Calculator into your consultations!  This tool allows buyers to visualize how their equity can grow over time, making homeownership feel like an investment rather than just a purchase.

How to Use It:

 Input the estimated home price, down payment, and loan details.
 Show projected equity growth over 5, 10, or 15 years.
 Discuss how equity can be leveraged for future moves or investments.

By providing this insight, you position yourself as a knowledgeable advisor, build buyer confidence, and reinforce the value of working with you. 

Here is an example of an equity calculator that you can easily incorporate into your buyer strategy sessions:
 https://calculators.homegenius.com/tools/calculator-equity-appreciation

 If you liked this, hit reply—we’d love to hear your thoughts!

A Coaching Tip from Your Region!

Hello SW Region Leaders and Associates,

Your SW Regional Leadership Team is at Family Reunion 2025, gathering powerful insights to help you think bigger, take action, and achieve more. Here are their top Ahas:

 RAQUEL’S AHAs
✅ Never underestimate the importance of small steps. Success is built on consistent daily actions.
✅ People at the bottom compete. People at the top collaborate. Growth happens when you build relationships, not rivalries.
✅ What is failing? Not getting what you want… YET. Every challenge is a stepping stone toward your ultimate goal.

 MATT’S AHAs
✅ Not all contacts in your database are the same. Identify and segment your VIP circle to build deeper relationships.
✅ Regularly check in with team members about their goals and dreams. Great leaders support the people behind the numbers.
✅ Start before you’re ready—because ready is a lie. The most successful agents push past fear and take action.

 JIMMY’S AHAs
✅ “You can think your way out of fear.” – Gary Keller. 80% of your mind is thoughts, only 10% is emotion—control your mindset.
✅ Create 10 touches to contacts for events. People love to be invited—even if they don’t attend, the invitation matters.
✅ “Automation is to your time what compounding interest is to your money.” – Rory Vaden. Leverage systems to maximize efficiency.
✅ Bonus: Recruits have all mentioned that no one shares market data like Keller Williams. Use this to your advantage—be the expert clients trust!

These aren’t just ideas—they’re actionable steps to elevate your business in 2025.

👉 Which insight resonates most with you? Hit reply and let us know!

3 Coaching Tips from Michaelann

Hello SW Region Leaders and Associates,

Michaelann, your Regional Director, had a coaching call today with one of her MAPS Coaches, Kara Moll, and reviewed some powerful strategies for success in today’s real estate market. She’s thrilled to share these tips with you!

 Tip #1: Focus on Conversations, Not Transactions
The market may ebb and flow, but building relationships is timeless. Start meaningful conversations by asking:

  • “What’s important to you about real estate this year?” This approach, inspired by author Phil M. Jones, opens doors without feeling salesy. It also helps position you as an expert by gathering relevant information.

 Tip #2: Sharpen Your Market Expertise

Clients need confidence in uncertain times. Show them you’re the go-to expert by:

  • Regularly sharing localized market trends (e.g., interest rates, inventory levels).
  • Identifying hidden opportunities, like underpriced listings or creative financing solutions.

 Tip #3: Master Follow-Up with Value

Success lies in persistence. Stay top of mind by adding value with every touchpoint:

  • Share a quick market update via email or text.
  • Offer a helpful resource, like a guide to preparing a home for sale or tips for buying in today’s market.

Consistency builds trust and keeps you at the forefront when clients are ready to act.

A Coaching Tip from Your Region!

✨New Survey Reveals Who’s Selling in 2025—and Why ✨

According to a new nationwide survey conducted by Bright MLS, nearly one in five homeowners are gearing up to list their property in 2025. But if you’re thinking the main driver behind these moves is long-time homeowners looking to downsize, think again.  Homeowners aged 30 to 49, many of whom bought their homes during the pandemic, are planning to sell in record numbers, while just 6.7% of homeowners aged 60-69 and 5.4% of those aged 70-79 are showing any inclination to sell. Dive into the surprising reasons behind this trend and what it means for the market.Homeowners in Their 30s and 40s Are Driving the MarketForget the stereotype of older Baby Boomers downsizing after decades in the same home. The homeowners most likely to sell in 2025 are younger and more recent buyers. According to the survey, homeowners aged 30 to 49 will dominate the market:26.8% of homeowners aged 30-39 plan to sell.28.0% of homeowners aged 40-49 plan to list their property.Compare that to just 12.1% of homeowners aged 60 and older planning to sell in 2025. Many of these younger sellers purchased their homes during the pandemic, when historically low interest rates and rapidly appreciating home values created opportunities for swift equity gains. Among prospective sellers aged 30-49, about one-third have owned their current home for less than five years.

Why Are Homeowners Selling?For younger sellers, life changes are the driving force behind the decision to move. The survey revealed significant differences between age groups:Homeowners aged 30-39:36.7% are selling due to job-related reasons, such as career changes or relocations.34.4% cite family reasons, including marriage, having children, or divorce.Homeowners aged 40-49:43.8% point to family-related changes as their primary motivation.25.8% are selling for job-related reasons.Among the homeowners aged 60+ planning to sell, downsizing is the most common reason. But the majority of Boomers report no plans to move—with nearly 60% having lived in their homes for 20 years or more and owning them outright.This finding is consistent with data from surveys by Redfin and Clever earlier this year showing Boomers are least likely of all homeowner age groups to sell in 2025. 

Homeownership Tenure Across Age GroupsThe survey highlights clear distinctions in how long homeowners of different ages have stayed in their current homes:Homeowners aged 30-39: About one-third of prospective sellers in this age group have owned their homes for less than five years. These younger homeowners are more likely to have purchased during the pandemic and quickly accumulated equity due to rising home values.Homeowners aged 40-49: While slightly more settled, a considerable number in this age group have also owned their homes for less than five years, reflecting similar trends as their younger counterparts.Homeowners aged 60+: Nearly 60% of Boomers have lived in their homes for 20 years or more. This long tenure is tied to owning their homes outright, providing financial security and reducing the need to sell.

What About Mortgage Rates?While today’s elevated mortgage rates (currently averaging 6.69% for a 30-year fixed loan) have deterred some would-be sellers, this isn’t the case for everyone. Among homeowners in their 30s and 40s planning to sell, many are still benefiting from favorable pandemic-era rates:30.3% have mortgages with rates below 4%.67.4% (more than two-thirds) have rates below 5%.These lower rates, combined with significant equity gains, provide financial flexibility for sellers despite the higher borrowing costs facing today’s buyers.Challenges for First-Time BuyersWhile younger homeowners are poised to dominate the market as sellers, their prospective buyers face steep hurdles. The average age of a first-time buyer has risen to 38, the highest on record, due to affordability challenges brought on by elevated home prices and high interest rates.The Big Picture: Life Events Drive Real Estate DecisionsUltimately, the survey underscores that major life changes—marriage, children, job relocations, retirement—continue to be the primary reasons people buy and sell homes. Despite market challenges like high mortgage rates, these milestones remain key drivers of movement in the real estate market. For 2025, expect younger, financially flexible homeowners to lead the way, reshaping expectations of who’s selling and why. Use this information as you develop and refine your marketing plan for 2025.